Log Ref.	Location	Received Date	Details of Complaint/Warning/Summon and Prosecution	Investigation/Mitigation Action	Status
N/A	N/A	N/A	N/A	N/A	N/A

Contract No.	Record of Complaint (Yes/No)	Record of Warning (Yes/No)	Notification of Summons and Successful Prosecutions (Yes/No)
KL/2011/01	No	No	No
KL2012/02	No	No	No
KL2012/03	No	No	No
KL2014/01	No	No	No
KL2014/03	No	No	No
KL2015/02	No	No	No
KL2015/03	No	No	No

Contract No.	Record of Complaint (Yes/No)	Record of Warning (Yes/No)	Notification of Summons and Successful Prosecutions (Yes/No)
SS A501	No	No	No
SS E517	Yes⁽¹⁾	No	No
SS C503	No	No	No
SD E516	No	No	No

Contract No.	Record of Complaint (Yes/No)	Record of Warning (Yes/No)	Notification of Summons and Successful Prosecutions (Yes/No)
1020EM12A	No	No	No
2477EM14A	No	No	No
2487EM14W	No	No	No

Contract No.	Record of Complaint (Yes/No)	Record of Warning (Yes/No)	Notification of Summons and Successful Prosecutions (Yes/No)
HY/2014/18	No	No	No
HY/2014/07	No	No	No

Contract No.	Record of Complaint (Yes/No)	Record of Warning (Yes/No)	Notification of Summons and Successful Prosecutions (Yes/No)
1107	No	No	No
1108	No	No	No
1109	No	No	No
1123	No	No	No
1114	No	No	No

Cumulative Statistics on Complaints, Notification of Summons and Successful Prosecutions

Works Contract/ TGLA/ STT	Record of Complaint	Record of Warning	Notification of Summons and Successful Prosecutions
Contract No. KLN/2016/09	0	0	0
Works Contract within KTD	132	0	4
TGLA/ STT	1	0	0

Environmental Monitoring Works for Kai Tak Development

Appendix L – Summary of environmental complaint, warning, summon and notification of successful prosecution

EPD Complaint Ref No.

Date of Complaint

Contract Involved

Contractor

Complaint Details

Investigation /

Mitigation Action

Status

17-05215

23/02/2017

CEDD Contract No. KL/2012/02

Kaden Construction Limited

Complainant said he saw dump truck leaving the construction area beside Concorde Road without washing and also the dusty road affecting his driving activities.

Complaint case was received concerning dust observed from the construction site. The case was referred to the Contractor by EPD via email on 9^th March 2017.

According to the monthly survey form from Contractor, the details of the complaint investigation is shown as below:

Background:

A complaint received on 23^rd February 2017 was referred from EPD on 9^th March 2017 regarding dump truck leaving the construction area without washing and dusty road affecting the complainant driving activities.

Follow-up Action:

Contractor held toolbox talk to remind truck drivers and workers to perform wheel-washing before leaving construction area. Contractor had also increased the frequency of watering road surface and street sweeper.

No further comment was received from EPD.

The complaint case was found to be project related.

Closed

17-05606

28/02/2017

COHL Contract No. 6516&6517

China Overseas Building Construction Limited

Complainant quoted that drilling noise and hammering sound was heard at 2:00am and 6:00am respectively from 啟德一號construction site.

Complaint case was received concerning noise from construction works during the restricted hours. The case was referred to the Contractor by EPD via email on 21^st March 2017.

Background:

A complaint received on 28^th February 2017 was referred from EPD on 21^st March 2017 regarding noise from construction site during restricted hours.

Investigation Results:

Contractor stated that no construction works were carried out in the mentioned period. Contractor had also stated that they had ensured all works were carried out at normal working hours.

No recommendation was made by the Contractor.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-08021

20/03/2017

ArchSD Contract No. SS E517

Hanison Construction Company Limited

Complainant complained about the dust emission from the excavation/ breaking in the construction site of Muk Hung Street next to CLP substation (Kai Tak Site 1A-2).

Complaint case was received concerning dust emission from construction area. The case was referred to the Contractor by EPD via email on 12^th April 2017.

According to the monthly survey form from Contractor, the details of the complaint investigation is shown as below:

Background:

A complaint received on 20^th March 2017 was referred from EPD on 12^th April 2017 regarding dust emission from construction area.

Follow-up Action:

Contractor stated that they would take actions to minimize dust emission, such as installation of automatic water spraying system, cover construction materials by impervious sheeting, spray water during breaking and excavation.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-08082

20/03/2017

K&K Property Contract No. NKIL6525

Hien Lee Engineering Company Limited

Complainant said noise from construction work (concreting) within restricted hours (after 7 p.m.) annoying him/ her. He/she said that he/ she found that some machine was used in concreting work in restricted hours.

Complaint case was received concerning noise from construction site within restricted hours. The case was referred to the Contractor by EPD via email on 12^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 20^th March 2017 was referred from EPD on 12^th April 2017 regarding noise from construction site within restricted hours

Investigation Result:

Contractor stated that concreting work was finished before 17:35 on that day. All Powered Mechanical Equipments were turned off, and no construction work was carried out during restricted hours.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-09999

05/04/2017

CEDD Contract No. KL/2011/01

Chit Cheung Construction Company Limited

Complainant emphasized that dust emission was observed when vehicle running on the dry surfaces outside the main haul road in the construction site in public holidays. He requested dust suppression during holidays.

Complaint case was received concerning dust emission when vehicle running on dry surfaces outside the main haul road in the construction site on public holidays. The case was referred to the Contractor by EPD via email on 12April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

An environmental complaint received on 5 April 2017 by EPD was referred to the Contractor on 12 April 2017 regarding dust emission when vehicle running on the dry surfaces outside the main haul road during holidays. The complainant requested dust suppression measures to be carried out during holidays.

Investigation Results (before Complaint):

1. Water bowsers were deployed to spray water to keep the haul roads moist to control dust emission during working days. The frequency of watering was 6 times/day from 8:00 to 17:00 hr.

2. Other areas with vehicles running on them are also watered as necessary during working days.

3. Sprinkler system was also installed within the site to operate from 8:30 hrs. to 17:00 hrs. daily including public holidays.

4. Since the commencement of the Contract, all dump trucks must pass through the wheel washing bay before leaving the Site and the dusty materials are covered by impervious sheeting during transportation to prevent causing pollution to the public roads.

Improvement Measures (after Complaint):

1. Manual water spraying as in interim measure has been arranged on areas with vehicles running on them during public holidays, particularly during the Easter Holidays from 14 April 2017 to 17 April 2017.

2. In the long term, water bowers would be deployed to keep the running surfaces moist to control dust emission during public holidays where there are works and application for Construction Noise Permit to operate water bowers during public holidays has been made of EPD.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-09968

11/04/2017

K&K Property Contract No. NKIL6525

Hien Lee Engineering Company Limited

Complainant quoted the following issues about the construction sites adjacent to Tak Long Estate:

1. Construction noise was heard before 7:00am of 5^th April 2017.

2. Ground breaking noise was heard at 11:30pm of 7^th April 2017.

3. Odour was scented intermittently which was suspected sourced from these construction sites.

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 18^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 11^th April 2017 by EPD was referred to the Contractor on 18^th April 2017 regarding noise and odour emitted from construction area.

Investigation Result:

1. Contractor stated that according to their record of 5^th April 2017, no workers had entered the site until 7:30am and no construction work was carried out.

2. There were no ground breaking work on 7^th April 2017 and no workers remained at site after 7:30pm on that day.

3. Regarding the odour problem, contractor stated that there was no fume emission work during that period of time except minor welding works.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

Poly Properties Contract No. NKIL6527

Paul Y. Builders Limited

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 18^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 11^th April 2017 by EPD was referred to the Contractor on 18^th April 2017 regarding noise and odour emitted from construction area.

Investigation Result:

1. Contractor stated that “Permit to Work System for works during restricted hours” was fully implemented on site. Refer to the contractor’s Permit to Work System record and daily record on 5^th and 7^th April 2017, no construction activities were carried out between 7pm to 7am. Thus noise and odour of mechanical equipment from site should not be found from site before 7am on 5^th April 2017 and 11:30am on 7^th April 2017.

2. Contractor stated that site project team and sub-constructors had joined the “Construction Noise Permit (CNP) (GW-RE0056-17) Workshop” on 14^th February 2017 and 21^st February 2017. They fully understood the requirements of CNP and the permit-to-work system. Memorandum about CNP was issued to all sub-constructors and site staff after received the CNP.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

Wheelock Properties Contract No. NKIL6541

Hip Hing Construction Company Limited

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 18^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 11^th April 2017 by EPD was referred to the Contractor on 18^th April 2017 regarding noise and odour emitted from construction area.

Follow-up Action:

Contractor would adopt preventive actions to fulfill legal requirements and prevent causing any environmental nuisance to the public.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

COHL Contract No. NKIL6516&6517

China Oversea Building Construction Limited

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 18^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 11^th April 2017 by EPD was referred to the Contractor on 18^th April 2017 regarding noise and odour emitted from construction area.

Investigation Result:

1. Contractor stated that no construction works were found on 5^th April 2017 before 7:00a.m. And no breaking work trade was carried out on 7^th April 2017.

2. Contractor also stated that there were no odours emitted from the construction site.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

HKHA Contract No. 20150362

Shui On Building Construction Limited

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 18^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 11^th April 2017 by EPD was referred to the Contractor on 18^th April 2017 regarding noise and odour emitted from construction area.

Investigation Result:

1. After checking daily vehicle in-out check record, contractor stated that there were no vehicle entered the construction site before 7am and no construction work was carried out during restricted hours. Security guards stay on site 24-hours and had clear instructions of prohibiting any construction activity and vehicular access during restricted hours.

2. Contractor had checked the workers’ daily entry and leaving record; and no worker stayed behind for construction works within the restricted hours. Contractor also had permit-to-work system implemented, all workers stayed behind for construction works had to get permission from superintendent, but not including sound-making works and prescribed construction works.

3. For the nuisance of odour, subcontractor was responsible for keeping the site hygiene and removing the domestic waste every day in order to avoid rubbish accumulation and odour generation. In addition, three generators and the bucket for domestic waste storage were placed as far as possible away from the Tak Long Estate, to minimize the nuisance to the neighbourhood.

4. Contractor stated that complying with the Noise Control Ordinance (CAP 400) was one of their mandatory requirements; after receiving the notification from EPD, contractor had reminded again all their subcontractors to get rid of any construction works in restricted hours. An ad-hoc meeting had been held for project planning review and to remind their onsite staffs (including security guards and workers) the environmental legislations, in order to increase their environmental awareness and ensure any construction activities within restricted hours were strictly prohibited.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

K. Wah International Contract No. NKIL6526

Grand Tech Construction Co. Ltd.

Complaint case was received concerning noise and odour emitted from construction site. The case was referred to the Contractor by EPD via email on 5^th May 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 17^th April 2017 by EPD was referred to the Contractor on 5^th May 2017 regarding noise and odour emitted from construction area.

Investigation Result:

Contractor stated that all workers started construction work after 7am and no workers stayed or worked in construction site after 7pm, thus there should not had ground breaking sound from their construction site at 11pm. Regarding the odour, contractor stated that there were no irritation chemical used in construction and no vehicular activities before 7am or after 7pm.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-09370

29/03/2017

ArchSD Contract No. SS E517

Hanison Construction Company Limited

Complainant said that he/ she heard the noise from construction activities before 7am in normal working days (Monday to Saturdays) and after 7am on Sunday. The traffic for engineering work was annoying him/ her.

Complaint case was received concerning noise from construction activities during restricted hours. The case was referred to the Contractor by EPD via email on 19^th April 2017.

According to the monthly survey form from Contractor, the details of the complaint investigation is shown as below:

Background:

A complaint received on 29^th March 2017 by EPD was referred to the Contractor on 19^th April 2017 regarding noise from construction activities.

Investigation Result:

Contractor replied EPD that no construction activities at that period of time.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-08510

23/03/2017

MTR Contract 1114

Paul Y. Construction Company Limited

Complainant said that he/she heard the noise from loading/unloading activities in the early morning (about 4a.m.) inside the site.

Complaint case was received concerning noise during restricted hours. The case was referred to the Contractor by EPD via email on 11^th April 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 23^rd March 2017 by EPD was referred to the Contractor on 11^th April 2017 regarding noise during restricted hours.

Follow-up Action:

1. All construction activities during restricted hours needed the approval of Project Manager and environmental officer of contractor through applying in-house permit-to-work.

2. All personnel must be registered for work before entering the site during restricted hours.

3. All site entrance/ exits were securely guided and strictly controlled, especially during restricted hours to prevent unauthorized entry of site area.

4. Contractor stated that they would provide sufficient training, workshop and spot check for carrying out construction works during restricted hours.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-11372

17/04/2017

COHL Contract No. NKIL6516&6517

China Oversea Building Construction Limited

Complainant quoted construction noise was heard from「啟德一號」and K.City construction sites in public holiday.

Complaint case was received concerning noise from construction activities during public holiday. The case was referred to the Contractor by EPD via email on 2^nd May 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 17^th April 2017 by EPD was referred to the Contractor on 2^nd May 2017 regarding noise from construction activities in public holiday.

Investigation Result:

Contractor stated that there were no constructions works assigned and carried out during holidays.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

K. Wah International Contract No. NKIL6526

Grand Tech Construction Co. Ltd.

Complaint case was received concerning noise from construction activities during public holiday. The case was referred to the Contractor by EPD via email on 5^th May 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 17^th April 2017 by EPD was referred to the Contractor on 5^th May 2017 regarding noise from construction activities in public holiday.

Investigation Result:
Contractor stated that there was no Powered Mechanical Equipment operated on the complained day, only low sound level construction works took place, including printing, plastering, wire installation and site supervision. Contractor would enhance site monitoring to reduce construction noise on the coming public holidays.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-14653

12/05/2017

ArchSD Contract No. SS E517

Hanison Construction Company Limited

Complainant said some strong lighting were directly illuminated to the surrounded buildings at Kai Ching Estate.

Complaint case was received concerning strong lightings from construction area. The case was referred to the Contractor by EPD via email on 31^st May 2017.

According to the monthly survey form from the Contractor, the details of the complaint investigation are shown as below:

Background:

A complaint received on 12^th May 2017 by EPD was referred to the Contractor on 31^st May 2017 regarding strong lightings from construction area.

Follow-up Action:

Contractor had taken action to change the position of solar light on container office to avoid lighting pollution.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-16635

29/05/2017

CEDD Contract No. KL/2011/01

Chit Cheung Construction Company Limited

Complainant about muddy water discharged to Kai Tak River after heavy rainfall.

Complaint case was received concerning muddy water discharge to Kai Tak River. The case was referred to the Contractor by EPD via email on 8^th June 2017.

According to the response to EPD by the Contractor via email, details of the complaint investigation are as below:

Background:

An environmental complaint received on 29^th May 2017 was referred from EPD on 8^thJune 2017 regarding muddy water discharge to Kai Tak River after heavy rainfall.

Investigation Results (before Complaint):

5. Sand bag barriers were placed along the nullah bank.

6. Sedimentation tanks and pumps were provided to treat the site runoff before discharge.

7. According to the site records and the records from Hong Kong Observatory, before 29^th May 2017, rainfall was recorded on 24^th May 2017 during which Amber, Red and Black Rainstorm Warning Signals were issued from 06:40 to 15:00 hr with a total rainfall of 224.5mm recorded.

8. Possibly due to the heavy rainfall having exceeded the capacity of the existing preventive measures, some site runoff might overflow into the nullah.

Improvement Measures after Complaint:

3. To enhance the overflow preventive measures, the provision of sand bag barrier was extended to the edge of haul roads.

4. Additional sand bag patches with cement forming an earth bund together with additional water-filled barriers were placed along the edges of nullah to prevent site runoff from flowing into the nullah;

5. An additional sedimentation tank was provided to provide further treatment of site runoff;

6. The river bank slopes at mid-stream were properly covered by tarpaulin sheet to prevent erosion of soil slope.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-16288

26/05/2017

HKHA Contract No. 20150362

Shui On Building Construction Limited

Complainant said noise construction within restricted hours annoying him/ her. He/ she said that hammering noise was heard till 3-4 a.m.

Complainant also complained about the noise from the work site on Sunday and public holidays.

Complaint case was received concerning noise from construction site during restricted hours. The case was referred to the Contractor by EPD via email on 13^th June 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th May 2017 by EPD was referred to the Contractor on 13^th June 2017 regarding noise from construction site during restricted hours.

Investigation Result:

1. Contractor stated that they did not allow workers to stay overnight on site, all workers was required to leave before 7pm. Hence there should be no construction work carried out during restricted hours. There were also security guards stayed on site around the clock in order to prevent any workers from staying on site during restricted hours. Security team also had clear instructions on prohibiting any construction activities and vehicular access during restricted hours,

2. Contractor also had permit-to-work system implemented, all workers wanted to stay behind for construction works had to get permission from superintendent.

3. Contractor had stated complying with the Noise Control Ordinance (CAP 400) is one of their mandatory requirement. After receiving the notification from EPD, the contractor had once again reminded all their subcontractors to get rid of any construction works in restricted hours. An ad-hoc meeting had been held for project planning review and to remind their onsite staffs (including security guards and workers) the environmental legislations, in order to increase their environmental awareness and ensure all construction activities within restricted hours were strictly prohibited.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-18162

12/06/2017

ArchSD Contract No. SS C503

Hsin Chong – Build King Joint Venture

Complainant said that piling noise was heard before 08:00am on Saturday.

Complaint case was received concerning noise from piling work during restricted hours. The case was referred to the Contractor by EPD via email on 20^th June 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 12^th June 2017 by EPD was referred to the Contractor on 20^th June 2017 regarding piling noise from construction site during restricted hours.

Follow-up Action:

Contractor had the following noise mitigation measure implemented

1. Cover of hammer shield

2. Provision of noise barrier at site hoarding

3. Provision of noise enclosure for piling

Contractor had also ensured all the mitigation measure were in place during piling period and all the piling works were conducted after 8:00am as required under the CNP.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-18645

15/06/2017

ArchSD Contract No. SS C503

Hsin Chong – Build King Joint Venture

Complainant said that piling noise was heard in normal working days from 08:00am to 07:00 pm instantaneously. He /she also said some construction noise was heard in restricted hours (after 7pm).

Complaint case was received concerning noise from construction area during restricted hours. The case was referred to the Contractor by EPD via email on 20^th June 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 15^th June 2017 by EPD was referred to the Contractor on 20^th June 2017 regarding noise from construction area during restricted hours.

Follow-up Action:

Contractor had the following noise mitigation measure implemented

1. Cover of hammer shield

2. Provision of noise barrier at site hoarding

3. Provision of noise enclosure for piling

Contractor had also ensured all the mitigation measure were in place during piling period and all the piling works were conducted within the piling period required under the CNP.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-18943

19/06/2017

ArchSD Contract No. SS A501

China State – Shun On Joint Venture

Complainant said noise was heard from the site on Sunday/ public holidays and after 23:00 in normal working days.

Complaint case was received concerning noise from construction site during public holidays. The case was referred to the Contractor by EPD via email on 28^th June 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 19^th June 2017 by EPD was referred to the Contractor on 28^th June 2017 regarding noise from construction site during public holidays.

Follow-up Action:

Contractor had promised to tighten the monitoring system for noise in restricted time, and would ensure the site would be in compliance with the requirement of Noise Control Ordinance.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-22036

13/07/2017

ArchSD Contract No.: SS C503

Hsin Chong – Build King Joint Venture

1. Complaint said that piling noise was heard in his/ her home located at Kai Ching Estate in normal working days. He/ She also said 5 piling machines were conducting the piling work.

2. Complaint also wanted to know when would the piling work complete. He/ She also want to know if any addition preventive measures were taken place for the construction work.

Complaint case was received concerning piling noise from construction site. The case was referred to the Contractor by EPD via email on 25^th July 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 13^th July 2017 by EPD was referred to the Contractor on 25^th July 2017 regarding piling noise from construction site.

Follow-up Action:

Contractor stated they had various noise mitigation measures implemented on site including:

1. Noise screen had been set up on hoarding facing noise sensitive receivers. Contractor would consider to set up noise screen towards Kai Ching Estate.

2. Hanging up noise enclosure during piling.

3. Hammer shield had been provided for each piling head.

Contractor also stated that piling work would be finished by the end of December 2017.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-23526

18/07/2017

CEDD Contract No. KL/2012/02

Build King Construction Limited

Complainant complained about the muddy water discharged in Kai Tak River.

Complaint was received concerning muddy water discharged into Kai Tak River. The case was referred to the Contractor by EPD via email on 2^nd August 2017.

According to the investigation conducted by the Contractor’s ET, the details of the complaint investigation are as below:

Background:

A complaint received on 18^th July 2017 by EPD was referred to the Contractor on 2^nd August 2017 regarding muddy water discharged into Kai Tak River.

Investigation Results:

According to the contract’s ET’s response, there were no construction works being carried out at the contractor’s site on the date of complaint.

The site area was used for storing C&D materials.

Mitigation Measures:

1. Provided sand bag bund around the perimeter of the site to prevent overflow of surface runoff.

2. Covered all existing C&D stockpile stored within the site.

3. Covered the drainage outlet with geotextile filter.

4. Secured the geotextile membrane at the drainage gully with concrete block.

Follow-up Actions:

Dye test was conducted to trace the drainage outlet from the site, results showed that

the drainage/seepage within site premises would not flow via the drainage outlets to concerned area of Kai Tak River.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

MTR Contract No. SCL1109

Samsung – Hsin Chong Joint Venture

Complaint was received concerning muddy water discharged into Kai Tak River. The case was referred to the Contractor by EPD via email on 2^nd August 2017.

According to Contractor’s EM&A report, the details of the complaint investigation are as below:

Background:

A complaint received on 18^th July 2017 by EPD was referred to the Contractor on 2^nd August 2017 regarding muddy water discharged into Kai Tak River.

Site Activity Summary:

Base on the site record on 18 July 2017, internal transfer of soil to To Kwa Wan Station was conducted.

Action taken/ To be taken:

1. The exposed and idle stockpiles had been covered with sheeting.

2. The stockpiles had been enclosed with concrete boxes and steel hoarding, and the rims of steel hoarding were sealed with sandbags and renovated.

3. Pit and sedimentation tank was deployed to treat site runoff.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-23390

25/07/2017

HKHA Contract No. 20150362

Shui On Building Construction Limited

Complainant said some concrete and dusty material such as ash was emitted from the contractor’s construction site to ‘De Novo’.

Complaint was received concerning dusty materials emitted from construction site. The case was referred to the Contractor by EPD via email on 7^th August 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 25^th July 2017 by EPD was referred to the Contractor on 7^th August 2017 regarding dusty materials emitted from contractor’s construction site.

Investigation Results:

According to the Contractor, their dust monitoring records showed no record of exceedance in recent months.

Follow-up Actions:

Contractor would keep monitoring the condition of ambient air. Contractor would also review their operational procedures in order to minimize nuisance to the neighborhood.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-30192

12/09/2017

ArchSD Contract No. SS E517

Hanison Construction Company Limited

Complainant complained about the excessive noise generated from hydraulic hammer & drop hammer operation from construction site.

Complaint was received concerning noise generated from construction site. The case was referred to the Contractor by EPD via email on 15^h September 2017.

According to email response to EPD by the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 12^th September 2017 by EPD was referred to the Contractor on 15^th September 2017 regarding noise generated from construction site.

Investigation Result:

According to the Contractor’s reply to EPD, Contractor advised that they had complied with Construction Noise Permit condition, and percussive piling was carried out between 12:15pm and 1:00pm on 12^th September 2017.

Follow-up Action:

Contractor stated that the following measures had been implemented to mitigate noise generation during piling works:

1. During pile driving, a movable noise barrier and a hammer noise shield had been provided for each pile.

2. Sound proof canvas had been installed on site boundary near Kai Ching Estate to mitigate noise generated from construction works.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-31479

26/09/2017

ArchSD Contract No.: SS C503

Hsin Chong – Build King Joint Venture

Complainant quoted percussive piling staring at 8:15am causes serious noise problems to nearby residents and she saw noise barriers just laying on ground without mounting up during the hammer was driving.

Complaint was received concerning noise generated from construction site. The case was referred to the Contractor by EPD via email on 15^h September 2017.

Investigation was took place during weekly site inspection, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th September 2017 by EPD was referred to the Contractor on 28^th September 2017 regarding noise generated from construction site.

Investigation Result:

According to the contractor’s representative response during weekly site inspection, contractor advised that they had complied with Construction Noise Permit condition.

Follow-up Action:

During weekly site inspection Environmental team had identified the following measures implemented by the contractor:

1. Sound proof canvas had been installed around the site boundary to mitigate noise generate from piling work.

2. Contractor had reminded sub-contractor to strictly complied with Construction Noise Permit condition.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

17-33986

19/10/2017

Wheelock Properties Contract No: NKIL6541

Hip Hing Construction Company Limited

Complainant said that the accumulation of water caused unpleasant smell.

Complaint was received concerning odour emitted from construction site, The case was referred to the Contractor by EPD via email on 23^rd October 2017.

According to the ET’s weekly site inspection, the details of the complaint investigation are as below:

Background:

A complaint received on 19^thOctober 2017 by EPD was referred to the Contractor on 23^rd October 2017 regarding odour emitted from construction site.

Investigation Result:

During weekly site inspection on 27^th October 2017, environmental team had the following observations:

1. Accumulated water within site perimeter had been cleared.

2. There was no obvious odour emitting source identified on site.

3. General refuse had been cleared regularly.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-34438

23/10/2017

HyD Contract No.: HY/2014/18

Buildking-Richwell Joint Venture

Complainant emphasized that dust emission was observed when vehicles running on the dry surfaces outside Dakota Drive and Olympic Avenue. He/she hoped that water spraying activities should be apply to all surfaces if there were vehicles running on it.

Complainant also said vehicles were not clean enough before leaving the construction site.

Complaint was received concerning dust emission outside Dakota Drive and Olympic Avenue. The case was referred to the Contractor by EPD via email on 30^th October 2017.

According to the ET’s weekly site inspection, the details of the complaint investigation were as below:

Background:

A complaint received on 23^rd October 2017 by EPD was referred to the Contractor on 30^th October 2017 regarding dust emission outside Dakota Drive and Olympic Avenue.

Follow-up Action:

During weekly site inspection conducted by environmental team the following mitigation measures had been observed:

1. Sprinkler head had been installed to minimize dust emission from unpaved road.

2. Vehicles had been Wheel-washed before leaving site.

3. Contractor had arranged workers to water haul road and unpaved road constantly.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

CEDD Contract No.: KL/2015/02

Peako-Wo Hing Joint Venture

Complaint was received concerning dust emission outside Dakota Drive and Olympic Avenue. The case was referred to the Contract by EPD via email on 30^th October 2017.

According to the Contractor’s ET’s response to EPD, the details of the complaint investigation are as below:

Background:

A complaint received on 23^rd October 2017 by EPD was referred to the contractor on 30^th October 2017 regarding dust emission outside Dakota Drive and Olympic Avenue.

Mitigation Measures

According to Contractor’s response to EPD, the following mitigation measures had been implemented after receiving complaint:

1. Water spraying had been provided along haul road and unpaved road for dust suppression.

2. Stockpile of dusty materials had been covered by impervious sheet.

3. Designated wheel washing area had been provided.

4. Breaking works were provided with water spraying.

5. Contractor would hold meeting with other haul road users to raise environmental awareness in particular the vehicles washing before leaving the site.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

MTR Contract No. SCL 1109

Samsung-Hsin Chong Joint Venture

Complaint was received concerning dust emission outside Dakota Drive and Olympic Avenue. The case was referred to the Contract by EPD via email on 30^th October 2017.

According to the Contractor’s monthly EM&A report, the details of the complaint investigation are as below:

Background:

A complaint received on 23^rd October 2017 by EPD was referred to the contractor on 30^th October 2017 regarding dust emission outside Dakota Drive and Olympic Avenue.

Investigation:

According to Contractor’s monthly EM&A report, the findings and following actions were listed as follow:

1. Regular water spraying and wheel washing activities had been arranged to minimize dust generation in site area and along Dakota Drive and Olympic Avenue.

2. The impact dust data recorded adjacent to To Kwa Wan Station works area on 20^th and 26^th October 2017 had been reviewed and no action/ limit level was triggered.

3. During Contractor’s weekly site inspection on 23^rd October 2017, no adverse comment or observation about dust emission along Dakota Drive and Olympic Avenue was recorded from Contractor’s inspection team.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-35463

01/11/2017

ArchSD Contract No.: SS C503

Hsin Chong-Build King Joint Venture

Complainant (located at Choi Hung Estate) quoted excessive percussive piling noise was heard from contractor’s site.

Complaint was received concerning excessive piling noise generated from construction site. The case was referred to the Contractor by EPD via email on 23^rd November 2017.

According to the Environmental Team weekly site inspection, the details of the complaint investigation are as below:

Background:

A complaint received on 1^st November 2017 by EPD was referred to the contractor on 23^rd November 2017 regarding noise generated from construction site.

Investigation:

During Environmental Team weekly site inspection, the following measures had been identified:

1. Sound proof canvas had been installed around the site boundary near Choi Hung Estate to mitigate noise generate from piling work.

2. Contractor had reminded sub-contractor to strictly comply with Construction Noise Permit condition.

3. Movable noise barrier had been installed on piling rig.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-36850

13/11/2017

ArchSD Contract No.: SS C503

Hsin Chong-Build King Joint Venture

Complainant (located at Kai Ching Estate) quoted excessive percussive piling noise was heard from contractor’s site.

Complaint was received concerning excessive piling noise generated from construction site. The case was referred to the Contractor by EPD via email on 23^rd November 2017.

According to the Environmental Team weekly site inspection, the details of the complaint investigation are as below:

Background:

A complaint received on 13^th November 2017 by EPD was referred to the contractor on 23^rd November 2017 regarding noise generated from construction site.

Investigation:

During Environmental Team weekly site inspection, the following measures had been identified:

3. Sound proof canvas had been installed around the site boundary near Kai Ching Estate to mitigate noise generate from piling work.

4. Contractor had reminded sub-contractor to strictly comply with Construction Noise Permit condition.

4. Movable noise barrier had been installed on piling rig.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-36905

13/11/2017

ArchSD Contract No.: SD E516

Hop Lee Builders Co. Ltd.

Complainant quoted loud breaking noise was heard at 8:00am and caused serious impact to her family and neighborhood.

Complaint was received concerning breaking noise heard at 8:00am. The case was referred to the Contractor by EPD via email on 15^th November 2017.

According to the reply from ArchSD, the details of the complaint investigation are as below:

Background:

A complaint received on 13^th November 2017 by EPD was referred to the Contractor on 15^th November 2017 regarding noise heard at 8:00am.

Mitigation Measures:

According to the reply from ArchSD, the following mitigation measures had been implemented after receiving complaint:

1. ArchSD had urged the contractor to install temporary noise barrier to mitigate noise generated.

2. Noise generating works has been rescheduling after 9:00am, in order to reduce nuisance toward the neighbor.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-37003

17-37255

16/11/2017

ArchSD Contract: SS E517

Hanison Construction Company Limited

Complainant quoted dust emission was observed from the construction site and saw piling works was operating to 7:05pm on 15/11/2017.

Complaint was received concerning dust emission observed from construction site. The case was referred to the Contractor by EPD via email on 23^rd November 2017.

According to the reply from contractor via email, the details of the complaint investigation are as below:

Background:

A complaint received on 16^th November 2017 by EPD was referred to the Contractor on 23^rd November 2017 regarding dust emission from construction site.

Investigation Result:

According to the Contractor’s reply, percussive piling on 15^th November 2017 was stopped before 6:45pm and compiled with Construction Noise Permit conditions. Contractor stated that the following measures had been implemented to mitigate dust emission:

1. Excavation materials had been covered by impervious sheeting.

2. Automatic water spraying system was installed.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

17-39960

11/12/2017

Poly Property Contract:

NKIL 6527

Paul Y. Builders Limited

Complainant quoted that workers were found and hammering noise was heard from Contractor’s construction site within 9:00am and 15:00pm of recent Sundays.

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 20^th December 2017.

According to the reply from contractor via monthly performance survey, the details of the complaint investigation are as below:

Background:

A complaint received on 11^h December 2017 by EPD was referred to the Contractor on 20^th December 2017 regarding noise from construction site.

Investigation Result:

According to Contractor’s reply via monthly performance survey, after Contractor’s investigation. It was found out site cleaning works were carried out on Sundays (3 and 10 December 2017). After receiving the complaint Contractor had implemented the following measures to reduce noise from construction site:

1. Noise reduction sheets were installed on temporary rubbish chute and site hoarding.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

Wheelock Properties Contract: NKIL 6541

Hip Hing Construction Company Limited

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 20^th December 2017.

According to the reply from contractor via monthly performance survey, the details of the complaint investigation are as below:

Background:

A complaint received on 11^h December 2017 by EPD was referred to the Contractor on 20^th December 2017 regarding noise from construction site.

Investigation Result:

During weekly site inspection on , Environmental Team had the following findings:

1. Acoustic enclosure had be installed for generators near resident to reduce noise production.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-05351

26/02/2018

ArchSD Contract: SS C503

Hsin Chong – Build King Joint Venture

Complainant stated that piling noise was heard but no acoustic barriers were set up to reduce the noise nuisance

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6th March 2018.

According to the weekly site inspection on 9th March 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 26th February 2018 by EPD was referred to the Contractor on 6th March 2018 regarding piling noise from construction site.

Investigation Result:

During weekly site inspection on 9th March 2018, Environmental Team had the following findings:

According to the Contractor, piling machine was on standby mode for PDA tests and loading tests during 23rd February to 9th March 2018.

The weekly site inspection on 23^rd February and 9th March 2018 conducted by the Environmental Team also proved that the piling machine was on standby mode.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

Century Base Development Limited Project Contract No.: NKIL 6567

New Concepts Foundation Ltd.

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6^th March 2018.

According to the reply from contractor to EPD via email, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th February 2018 by EPD was referred to the Contractor on 6^th March 2018 regarding piling noise from construction site.

Investigation Result:

Contractor stated that several adjacent construction sites were carrying out percussive piling works at the same time.

Follow up Action:

Contractor stated that they would provide additional noise insulation material to pile driver.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

Century Basis Limited Project Contract No.: NKIL 6566

Kin Wing Foundations Ltd.

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6^th March 2018.

According to the reply from contractor via email, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th February 2018 by EPD was referred to the Contractor on 6^th March 2018 regarding piling noise from construction site.

Investigation Result:

Contractor stated that there were no works carried out during the restricted hours at that period.

Follow up Action:

Contractor would provide noise barrier near the machine to lower sound level. And only machinery listed on the CNP would be used.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

HKCIM Project Contract No.: NKIL 6562

Tysan Foundation Geotechnical Ltd.

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6^th March 2018.

According to the weekly site inspection on 9^th March 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th February 2018 by EPD was referred to the Contractor on 6^th March 2018 regarding piling noise from construction site.

Investigation Result:

During weekly site inspection on 9^th March 2018, contract no. NKIL 6562 had been cleared. There were no personnel or equipment were on site. By reviewing photo taken during weekly site inspection on 23^rd February 2018, there were no personnel or equipment on site either.

No further comment on the investigation results above was received from EPD.

The complaint case was found not to be project related.

Closed

HKCIM Project Contract No.: NKIL 6563

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6th March 2018.

According to the weekly site inspection on 9th March 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 26th February 2018 by EPD was referred to the Contractor on 6th March 2018 regarding piling noise from construction site.

Investigation Result:

During weekly site inspection on 9th March 2018, there were no piling works undertaken in NKIL 6563. By reviewing photo taken during site inspection on 23rd February 2018, there were no personnel or equipment on site either.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

HKCIM Project Contract No.: NKIL 6564

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6th March 2018.

According to the weekly site inspection on 9th March 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 26th February 2018 by EPD was referred to the Contractor on 6th March 2018 regarding piling noise from construction site.

Investigation Result:

During weekly site inspection on 9th March 2018, there were no piling works undertaken in NKIL 6564. By reviewing photo taken during site inspection on 23rd February 2018, there were no personnel or equipment on site either.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

HKCIM Project Contract No.: NKIL 6565

Complaint was received concerning piling noise heard from construction site. The case was referred to the Contractor by EPD via email on 6^th March 2018.

According to the weekly site inspection on 9^th March 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 26^th February 2018 by EPD was referred to the Contractor on 6^th March 2018 regarding piling noise from construction site.

Investigation Result:

During weekly site inspection on 9^th March 2018, contract no. NKIL 6565 had been cleared. And no personnel or equipment were on site. By reviewing photo taken during weekly site inspection on 23^rd February 2018, there were no personnel or equipment on site either.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-7414

19/03/2018

Leader Bright Limited Project Contract No.: NKIL6557

Tysan Foundation Geotechnical Limited

Annoying high frequency machine noise was heard in the morning (7:00am~9:00am) from the site and woke many people up at nearby estate.

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 9^th April 2018.

According to the Contractor’s reply to EPD via email on 26^th April 2018, the detail of the complaint investigation is as below:

Background:

A complaint received on 19^th March 2018 by EPD was referred to the Contractor on 9^th April 2018 regarding noise from construction site.

Follow-up Action:

According to the Contractor’s reply to EPD the following measures were taken after receiving the complaint:

1. Main Contractor had notified subcontractors Plant Department of their substandard issue;

2. Construction plants had been forbidden to enter site from 7:00pm to 7:00am or public holiday;

3. A temporary parking area had been created until the site gates are opened within the permitted working hours.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-8184

28/03/2018

Construction activity was spotted & noise was heard within restricted hour (7:00pm~12:00pm)

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 9^th April 2018.

According to the Contractor’s reply to EPD via email on 26^th April 2018, the detail of the complaint investigation is as below:

Background:

A complaint received on 28^th March 2018 by EPD was referred to the Contractor on 9^th April 2018 regarding noise from construction site.

Follow-up Action:

According to the Contractor’s reply to EPD the following measures were taken after receiving the complaint:

1. After receiving complaint, the Contractor had carried out checking to the crane.

2. Noise emission from the crane was checked following its maintenance, noise emission was found below limited level of 75dB.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-8874

04/04/2018

Visible dust emission was spotted inside the site.

Complaint was received concerning dust emission from construction site. The case was referred to the Contractor by EPD via email on 9^th April 2018.

According to the Contractor’s reply to EPD via email on 26^th April 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 4^th April 2018 by EPD was referred to the Contractor on 9^th April 2018 regarding dust emission from construction site.

Follow-up Action:

According to the Contractor’s reply to EPD the following measures were taken after receiving the complaint:

1. The Contractor had increased the sprinkling of water to the ground and covering of all stockpiling of dusty materials to minimize dust emission.

2. The Contractor pointed out that their dust suppression measure had included the area between their 2 sites.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-09657

12/04/2018

Leader Bright Limited Project Contract No.: NKIL6557

Tysan Foundation Geotechnical Limited

Complainant said construction work inside Contractor’s site was conducted at night and mid-night, complainant said annoying sharp noise was heard during Contractor’s construction work.

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 21^st May 2018.

According to the Contractor, the details of the complaint investigation are as below:

Background:

A complaint received on 12^th April 2018 by EPD was referred to the Contractor on 21^st May 2018 regarding noise heard from construction site.

Follow-up Action:

According to the Contractor, the following measures were taken after receiving the complaint:

1. After receiving complaint, the Contractor had carried out checking to the crane.

2. Noise emission from the crane was checked following its maintenance, noise emission was found below limited level of 75dB.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-10944

23/04/2018

MTR project Contract No.: SCL 1109

Samsung – Hsin Chong Joint Venture

Complainant quoted loud noise was generated from several breakers operation started at 7:00am~8:00am and woke up the residents of Sky Tower every morning.

Complaint was received concerning noise generated from construction site. The case was referred to the Contractor by EPD via email on 26th April 2018.

According to the Contractor’s investigation, the detail of the complaint investigation are as below:

Background:

A complaint received on 23^rd April 2018 by EPD was referred to the Contractor on 26th April 2018 regarding noised generated from construction site.

Follow-up Action:

According to the Contractor’s investigation the following measures were taken after receiving the complaint:

1. The noisy work had been postponed in the planning as far as possible.

2. Breaker’s tip had been covered with noise barrier mat to suppress noise impact.

3. The results from weekly impact noise monitoring on 19^th April 2018 and 25^th April 2018 at monitoring stations in vicinity of Sung Wong Toi works area had been reviewed and no exceedance to the limit level was recorded.

4. During weekly inspection conducted by Contractor on 23rd April 2018, no adverse comment or observation regarding construction noise in vicinity of Sung Wong Toi works area recorded from the Contractor’s inspection team.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-14107

24/05/2018

28/05/2018

KWH project Contract no.:

NKIL 6526

Grand Tech Construction Co. Ltd.

Complainant (lives at啟德一號) quoted high frequency vi-vi noise was generated from the construction site intermittently at around 7:00pm ~ 01:00am from 22.05.2018 to 26.05.2018.

Complaint was received concerning noise heard from construction site. The case was referred to the Contractor by EPD via email on 29^th May 2018.

According to the site inspection on 30^th May 2018 and 8^th June 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 24^th May 2018 and 28^th May 2018 by EPD was referred to the Contractor on 29^th May 2018 regarding noise heard from construction site.

Investigation Results:

According to the site inspection on 30^th May 2018 and 8^th June 2018, the following measures were taken after receiving the complaint:

1. After receiving complaint, Contractor had investigated the possible cause for the high frequency noise, Contractor suspected the source might be from fire alarm.

2. Contractor had ordered sub-contractor responsible to fix the problem of the fire alarm at the end of each day.

3. Contractor had stayed behind to ensure no similar noise nuisance was reoccurred.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed

18-14685

28/05/2018

ArchSD project Contract no.:

SS E517

Hanison Construction Company Limited

Complainant (lives at Kai Ching Estate) quoted dust emission was observed from the construction site. Stockpile were found uncovered and dust was blowing into his home on windy days.

Complaint was received concerning dust emission from construction site. The case was referred to the Contractor by EPD via email on 31^st May 2018.

According to the Contractor’s reply to EPD via email on 6^th June 2018, the details of the complaint investigation are as below:

Background:

A complaint received on 28^th May 2018 by EPD was referred to the Contractor on 31^st May 2018 regarding dust emission from construction site.

Follow-up Action:

According to the Contractor’s reply to EPD, the following measures were taken after receiving the complaint:

1. Contractor had covered stockpiles.

2. Water spaying was applied during excavation.

3. Water spraying facilities were deployed in dusty site areas.

No further comment on the investigation results above was received from EPD.

The complaint case was found to be project related.

Closed